Better on a new thread, so you buy an electrical item and it goes on the fritz in month 13, dammit you think out of warranty, but in the EU it's 2 years. Directive 1999/44/EC allows buyer to claim up to 2 years from the original purchase date.
Buyer beware, after 12 months you need to report the fault within 2 months of discovery and the onus is on you not the vendor to prove the defect after 12 months. If the issue was down to misuse or neglect no comeback. Further complicated in the UK where vendors refer to the UK sale of goods act and use it and the 12 months it states instead of EU Directive.
Hurray for Europe and all the countries staying in it! ;D
:-X sorry Belfast guys
Warranty is in addition to your consumer rights, not instead. Your consumer rights are far more powerful and all goods you buy should be free from defect for a reasonable amount of time within 6 years. 13 months is not a reasonable amount of time.
Actually strangely enough, Apple has a chart showing consumer rights versus their warranty
http://www.apple.com/ie/legal/statutory-warranty/
Just be prepared for a fight. If it costs less than the small claims court to replace, it might not be worth it.
Quote from: Saruman on July 19, 2016, 11:34:07 AM
Actually strangely enough, Apple has a chart showing consumer rights versus their warranty
http://www.apple.com/ie/legal/statutory-warranty/
Just be prepared for a fight. If it costs less than the small claims court to replace, it might not be worth it.
I had it out with an apple rep tending me it was only 1 year.... Knew it was 2
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Quote from: Saruman on July 19, 2016, 11:34:07 AM
Actually strangely enough, Apple has a chart showing consumer rights versus their warranty
http://www.apple.com/ie/legal/statutory-warranty/
Just be prepared for a fight. If it costs less than the small claims court to replace, it might not be worth it.
I had it out with an apple rep tending me it was only 1 year.... Knew it was 2
Sent from my iPhone using Tapatalk