National Homebrew Club Ireland

General Discussions => Chit Chat => Topic started by: Greg2013 on August 06, 2013, 12:46:31 PM

Title: NHC Tech Support
Post by: Greg2013 on August 06, 2013, 12:46:31 PM
Just wondering if you are having difficulties with the site who is the go to tech support ?  :-[
Title: Re: NHC Tech Support
Post by: Greg2013 on August 06, 2013, 03:04:52 PM
Quote from: Il Tubo on August 06, 2013, 01:15:15 PM
Post in General, and if someone can help you I'm sure they will.

Will just tack it on here so. ;D

It goes something like this. I am looking through the site, i switch to Facebook(example) and come back maybe 10-15 minutes later and i am logged out of NHC. I go to log back in and it tells me i have incorrect password, i hit login again and sometimes it will go through, more times it will say wait 2 seconds :(

First off my browser is Chrome,i delete all history/passwords etc daily, all the cleaning etc required is done daily so its not that. I need solutions for Chrome only please, i find that it works best for me for uploading stuff etc.

Tube pointed me to see how many passwords i had stored for NHC in Chrome(TY BTW) and it was only the one, and my password is NOT incorrect. I may be in the middle of answering a post and i open another tab to research something(yes i do actually know hoe to use Google) and when i go back i am logged out of forums.

This has never happened on any other site using the Chrome browser, the kicker is i know 100% my password is correct, otherwise i would not be able to get in at all.

As Bugs would say " whats up doc"? :-\
Title: Re: NHC Tech Support
Post by: Jacob on August 06, 2013, 04:10:57 PM
Next time you'll get it make sure that 'Always stay logged in' option is selected.

Title: Re: NHC Tech Support
Post by: Greg2013 on August 06, 2013, 04:26:41 PM
Quote from: Jacob on August 06, 2013, 04:10:57 PM
Next time you'll get it make sure that 'Always stay logged in' option is selected.

Cheers Jacob i saw that, its the speed of the log out i have issues with,time it at 60 mins or something not 15 mins as it APPEARS to be (not sure what the actual figure is).  Also whats with the incorrect password BS ? ???

Title: Re: NHC Tech Support
Post by: Jacob on August 06, 2013, 04:33:03 PM
In my case it solved both of the issues. Not sure why you're being logged out so soon :[
Title: Re: NHC Tech Support
Post by: Stitch on August 07, 2013, 12:19:35 PM
Quote from: Jacob on August 06, 2013, 04:10:57 PM
Next time you'll get it make sure that 'Always stay logged in' option is selected.

Having same problem not always on a PC I want to stay logged in on. Any ideas?