National Homebrew Club Ireland

General Discussions => Competitions => Topic started by: matthewdick23 on February 01, 2014, 10:34:55 AM

Title: issue with payment
Post by: matthewdick23 on February 01, 2014, 10:34:55 AM
Not sure who to ask about this.  I entered some beers for the comp start of the wk. Paid by paypal. money came out of account. but it doesnt update my account on the forum to say ive paid. still says i havent paid

am i missing something?
Title: Re: issue with payment
Post by: johnrm on February 02, 2014, 11:21:57 AM
There is something about returning to the originating site. If you don't click back to the comp. site, payment appears to be outstanding. AFAIK
Title: Re: issue with payment
Post by: matthewdick23 on February 05, 2014, 03:56:22 PM
Should I talk wit someone?


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Title: Re: issue with payment
Post by: biertourist on February 05, 2014, 04:20:29 PM
Can someone please manually reconcile my entry?  I need to print the entry forms so that I can get these bottles in the mail, but it won't let me print the entry form until payment is cleared apparently...

If I need to email my PDF receipt as proof-of-payment somewhere just let me know where.

Adam
Title: Re: issue with payment
Post by: Ciderhead on February 05, 2014, 06:30:07 PM
Folks as Tube says when making the payment please wait until paypal returns you until the comp website. Its only at that stage your record will be marked paid.
Title: Re: issue with payment
Post by: biertourist on February 05, 2014, 06:56:59 PM
Quote from: CH on February 05, 2014, 06:30:07 PM
Folks as Tube says when making the payment please wait until paypal returns you until the comp website. Its only at that stage your record will be marked paid.
Sure, but what do we do when we've already paid and it says that we can't?

The mail between Seattle and Dublin is definitely going to take a while and I'd LOVE to get these bottles in the mail, but I can't print out my entry form until the website says I've paid...

Bueller, Bueller, Bueller....??
Title: Re: issue with payment
Post by: Ciderhead on February 05, 2014, 07:41:41 PM

Quote from: biertourist on February 05, 2014, 06:56:59 PM
Quote from: CH on February 05, 2014, 06:30:07 PM
Folks as Tube says when making the payment please wait until paypal returns you until the comp website. Its only at that stage your record will be marked paid.
Sure, but what do we do when we've already paid and it says that we can't?

The mail between Seattle and Dublin is definitely going to take a while and I'd LOVE to get these bottles in the mail, but I can't print out my entry form until the website says I've paid...

Bueller, Bueller, Bueller....??

Adam please check again and advise has it been fixed.
Cheers


Title: Re: issue with payment
Post by: matthewdick23 on February 05, 2014, 10:18:02 PM
yeah mine was fixed straight away. thx rossa
Title: Re: issue with payment
Post by: mr hoppy on February 05, 2014, 10:20:22 PM
I returned to the original site, and at the time when I checked back all of my entries were marked as paid, but now (over a week later) when I go back into update details all but one of my entries are showing up as not paid.

Can someone help me with this?

Thanks Rossa!
Title: Re: issue with payment
Post by: Rossa on February 05, 2014, 10:49:29 PM
Can anyone with payment issues email me directly please. I'll try and deal with it asap. All contact details are on the comp site.