Moan- Delivery times on supplies

[Garry]

I don't intend to use the HBC going forward so long as they persist with DPD unless I really can't avoid it or I happen to be passing the shop.

Bw

You might be in trouble there. HBC, HBW and MB&W all use DPD!  You are probably off the beaten track for the driver who is assigned to your area? I'd recommend giving him a bottle of beer next time he calls, he might be more inclined to call then? This method has worked for me anyway.

Homebrew.ie use Fastway couriers but their stock is nowhere near the others. Your only other option is to buy from the UK but you'll pay a premium for delivery.

[Shane Phelan]

Or use parcel motel and you don't have to arrange to be anywhere for the delivery. Not sure where you are located so I don't know if there is a collection point near you.

[Bogwoppit]

I don't intend to use the HBC going forward so long as they persist with DPD unless I really can't avoid it or I happen to be passing the shop.

Bw

You might be in trouble there. HBC, HBW and MB&W all use DPD!  You are probably off the beaten track for the driver who is assigned to your area? I'd recommend giving him a bottle of beer next time he calls, he might be more inclined to call then? This method has worked for me anyway.

Homebrew.ie use Fastway couriers but their stock is nowhere near the others. Your only other option is to buy from the UK but you'll pay a premium for delivery.

If I was located off the beaten track then I would have some sympathy, where I am should not be an issue for any delivery driver being within a mile of the N7 near Naas.

I don't want to be paying for the delivery of something if I then have to go collect it myself!

Bw

[Hop Bomb]

I use DPD for my company. Pretty much every parcel I get is through them too. Never any issues. Swings & roundabouts I guess.

I always put the receivers phone number on the parcel so the driver can call if they cant find the house.

[Greg2013]

I know i said i was going to shut up on this but oh well. I have to say my recent delivery from HBW could not have been faster, got all my tickets tracking it and all Brian sorted me out wonderfully,however  i agree with a lot of what Bogwoppit is saying, i am glad that he realised(as did i eventually) that for the most part it is the fault of the courier company and not the HB shop.

HB.ie have always been the fastest most consistent delivery but on the other hand their stock is nowhere near as diverse as HBC/HBW/MBW.  That being said brings me to why i decide to break my silence. Why is it that they all HAVE to use DPD ? I have used Fastway for other deliveries and have found them easier to deal with, more consistent, more efficient all around.

I don't believe we as home brewers are at the stage yet where we have enough mass buying power to effect change on a grand scale with the home brew couriers/suppliers. I believe it is going to happen but the present economy is working against us as well, shops will go for cheapest over best "to an extent", its a case of beggars can't be choosers, people or shops just don't have the money to play around.

My phone number is always included with my orders but DPD only ever rang on the day they were delivering so that does not speed it up at all. If the courier collects it within 24 hours of you paying for it then  you or i can't blame the shop(i know iam going to regret saying that) its ALL down to the courier at that stage.

I have to say that a lot of courier issues could be sorted if they started hiring some people with common sense and a grasp of spatial awareness(in other words ones that know their arse from their elbows) for drivers. Bogwoppit i also don't want to pay for delivery for something if i have to go collect it myself, however since i can't go collect it myself no point throwing my rattle out of the cradle(also going to regret that). :

[Hop Bomb]

Ordered today with the HBC at 3.46pm. Just got an email at 4.49pm saying its been dispatched. Wowza!

[imark]

That's fantastic service is worth acknowledgement.

[Dunkel]

And the fastest yet - ordered from HBC yesterday at 12.30pm, just arrived here at 11.30 am. 23 hours ain't bad !

[LordEoin]

ordered from HBW wednesday nightm they called about an item on thursday afternoon, delivered friday afternoon
fantastic service and fast delivery as always

[Tom]

+1 to HBC. A couple of days turnaround.