• Welcome to National Homebrew Club Ireland. Please login or sign up.
May 15, 2025, 09:50:49 PM

News:

Want to Join up ? Simply follow the instructions here
Not a forum user? Now you can join the discussion on Discord

Warranty on electrical Items in EU

Started by Leann ull, July 16, 2016, 10:35:06 PM

Previous topic - Next topic
Print
Go Down Pages1
User actions

Leann ull

July 16, 2016, 10:35:06 PM
Better on a new thread, so you buy an electrical item and it goes on the fritz in month 13, dammit you think out of warranty, but in the EU it's 2 years. Directive 1999/44/EC allows buyer to claim up to 2 years from the original purchase date.
Buyer beware, after 12 months you need to report the fault within 2 months of discovery and the onus is on you not the vendor to prove the defect after 12 months. If the issue was down to misuse or neglect no comeback. Further complicated in the UK where vendors refer to the UK sale of goods act and use it and the 12 months it states instead of EU Directive.

LordEoin

July 16, 2016, 11:21:49 PM #1
Hurray for Europe and all the countries staying in it!  ;D

Simon_

July 16, 2016, 11:31:33 PM #2
 :-X sorry Belfast guys

Saruman (Reuben Gray)

July 19, 2016, 11:32:24 AM #3
Warranty is in addition to your consumer rights, not instead. Your consumer rights are far more powerful and all goods you buy should be free from defect for a reasonable amount of time within 6 years. 13 months is not a reasonable amount of time.
Reuben Gray

The Tale of the Ale - My blog about beer

Saruman (Reuben Gray)

July 19, 2016, 11:34:07 AM #4
Actually strangely enough, Apple has a chart showing consumer rights versus their warranty

http://www.apple.com/ie/legal/statutory-warranty/


Just be prepared for a fight. If it costs less than the small claims court to replace, it might not be worth it.
Reuben Gray

The Tale of the Ale - My blog about beer

Hingo

July 19, 2016, 04:40:11 PM #5
Quote from: Saruman on July 19, 2016, 11:34:07 AM
Actually strangely enough, Apple has a chart showing consumer rights versus their warranty

http://www.apple.com/ie/legal/statutory-warranty/


Just be prepared for a fight. If it costs less than the small claims court to replace, it might not be worth it.

I had it out with an apple rep tending me it was only 1 year.... Knew it was 2


Sent from my iPhone using Tapatalk

Hingo

July 19, 2016, 04:40:43 PM #6
Quote from: Saruman on July 19, 2016, 11:34:07 AM
Actually strangely enough, Apple has a chart showing consumer rights versus their warranty

http://www.apple.com/ie/legal/statutory-warranty/


Just be prepared for a fight. If it costs less than the small claims court to replace, it might not be worth it.

I had it out with an apple rep tending me it was only 1 year.... Knew it was 2


Sent from my iPhone using Tapatalk
User actions
Print
Go Up Pages1