Opinions sought.

[Eoin]

Dunno if we have any legal Eagles work just people who might know this.

I recently left a pair Of Sony headphones in Lidl whilst packing my shopping. I didn't notice they were missing and it dawned on me three days later where I'd left them.

I went to Lidl and inquired, I was told that they were found and left in the canteen. Now they're missing, I'm thinking I have a case for the small claims court, cos they're being Assholes about it now... What think ye?

Sent from my HTC One

[DEMPSEY]

My 2 pence is they do not have to replace them. Interesting that they admit to finding them where as they could have said sorry but they did not find anything.

[Ciderhead]

There is no onus on any commercial property or business if items are found to get them back to their rightful owners. Lost and found is not part of their service and business and as such you have no rights under consumer law.
There is an onus on employees however to report found items to management.
Furthermore in your case the item was acknowledged to have been found by an employee (nb you need the name times and dates) of the store and located in an area outside public access, ie the canteen which is exclusively used by staff, which again puts the onus on the store and it's staff.

My approach would be to request a meeting with the manager, explain exactly your position and grievance and ask him to remind his staff of their contractual obligations to hand items in.
If the canteen is deemed as the official location for storage and they have gone walkabout then that is theft and he needs to flag that up to his staff.

If the manager stone walls you advise him in writing of your proposed course of action and allow him 7 days to rectify, if you get nowhere after a week push it up to tree as no store manager wants that sort of publicity about the store itself or it's staff.

Either way park the courts in the short term.

Stupid question now, listening to headphones in was it Musak u were listening too since they have none? And why did you take them off?
This is also what a SCC will ask!

[Eoin]

I listen to music on Spotify, I don't do this whilst walking around the store. They were in the front of my bag, I took them out whilst packing, the bag was pretty full and I simply forgot to pick them up again. I also left two packs of noodles which a staff member who I know from years of custom told me to take off the shelf as she had served me and remembered the whole incident.

Sent from my HTC One

[Ciderhead]

Anytime
Let us know how you get on?

[Eoin]

Cheers CH,

Sony MDR XB500 headphones, not the cheapest and kept my ears very warm whilst out walking the dog of an evening, Spotify is deadly. Saves carrying music around on storage.

Sent from my HTC One

[Ciderhead]

Stg 75 on Amazon, definitely worth chasing Lidl.
was looking at spotify think Ill give it a go based on your comments it's only 10€ a month yea?

[Eoin]

Yeah 9.99 a month and works really well on mobile. It has every tune you can think of and then some.

Sent from my HTC One

[Will_D]

Excuse the old Welsh Reactionary Fart:

10 quid a month to listen to music?

FFS: Some HBers on this site won't consider paying BOC less than (€7 pcm) that for a legit bottle of Mix.

Even this old bugger can listen to music for free (usually on this site) 

We need to adjust our reality sensors

[Ciderhead]

Yeah but to listen to this music you don't have to wind a handle in the side of the "musical box"

[Eoin]

I don't buy content anymore, I don't download illegally. My record collection with this subscription is ridiculously large, with a good front end on a powerful database that let's me search it all comfortably. I have a 2TB disk here with mp3s, it's too large a collection to archive comfortably.....  I also have a Netflix subscription and a playstation network subscription.... New media delivery. As CH says we don't wind gramophones these days.